As a service manager, in a perfect world, 100% of customers would proactively communicate with service firms when there were instances of failure or dissatisfaction. Once the service manager was aware of the customer dissatisfaction, the service manager would take…
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Question 1 Happy Drink Ltd is the licensed bottler of a reputable overseas beverage company for Smgapore. It imports concentrates, mixes them with other ingredients and bottles the resulting beverage under the brand name “Refresh” for sales m Singapore. In the Mixing Process, other ingredients (water, flavouring agents, sugar and carbon dioxide) are added to the concentrates. These are then transferred to t
Question 1 Happy Drink Ltd is the licensed bottler of a reputable overseas beverage company for Smgapore. It imports concentrates, mixes them with other ingredients and bottles the resulting beverage under the brand name “Refresh” for sales m Singapore. In…
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