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Case Study

ABC Private Limited, a last-mile delivery company operating in the Southeast Asia Region and headquartered in Singapore, has recently obtained ISO 45001 certification with your assistance. However, a surveillance audit has revealed significant deficiencies in their internal audit program. Your task is to help rectify these issues.

Question 1a

Describe the composition of an effective audit team for ABC Private Limited. Include considerations for team member selection, skills, experience, and roles.

Question 1b

List traits to avoid when selecting a audit team. Examine why these traits should be avoided with examples.

Question 2

Develop a comprehensive audit plan for ABC Private Limited. The plan should detail the audit scope, objectives, timeline, and methodologies.

Question 3

Prepare an internal audit report template for ABC Private Limited to illustrate and discuss WSH management. Be sure to include adequate examples based on context for each part and also what should or should not be included in the relevant section.

Question 4

The following items were observed during a mock audit. Appraise if they were acceptable and if not, recommend corrective action.

1. An auditor asked an employee, “You perform regular equipment safety checks every week, don’t you?”

2. No training records were found. As such it should be marked as a non-conformance immediately.

3. The auditee disagreed with some findings. Hence, the auditor does not include it in the final report.

4. The clause regarding OHS policy was verified based on a signed copy of the policy.

5. Interviews were conducted with people from different parts of the organisation.

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